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Call us at 615-628-0237

 
Customer Service
We are here to help



At Mallory Valley Utility District, our goal is to provide our more than 5,000 customers with excellent service, every single day.  We offer a range of options to assist you including phone and email support, online self-services, and informational videos. 

Mallory Valley Utility District customer service representatives are available to assist you with any questions or requests from 7:30 am - 4:00 pm Monday through Friday.

Our office also offers 24-hour customer service regarding water outages or emergencies, please call 615-628-0237. 

News
Stay informed about events, activities, and announcements with E-Notifications.
The new water rate change will occur over two years. The first water rate change went into effect on October 1, 2018 and the second will occur on October 1, 2020.
 
 
 
 


Contact Us

Mallory Valley Utility District serves customers in parts of Brentwood and Franklin, Tennessee.

465 Duke Drive
Franklin, TN 37067
615-628-0237

PO Box 936
Franklin, TN 37065
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