Return to Home Page
Call us at 615-628-0237

 
Customer Service
We are here to help



At Mallory Valley Utility District, our goal is to provide our more than 5,000 customers with excellent service, every single day.  We offer a range of options to assist you including phone and email support, online self-services, and informational videos. 

Mallory Valley Utility District customer service representatives are available to assist you with any questions or requests from 7:30 am - 4:00 pm Monday through Friday.

Our office also offers 24-hour customer service regarding water outages or emergencies, please call 615-628-0237. 

News
Mallory Valley Utility District is pleased to announce that it has cancelled a rate increase scheduled to go into effect in October 2020, which would have impacted all residential and commercial water
The CDC has published Guidance for Building Water Systems to help minimize the risk of diseases associated with water that has likely become stagnant in many buildings during the recent stay at home o
The U.S. Centers for Disease Control (CDC) and the U.S. Environmental Protection Agency (EPA) have added some helpful resources for utilities receiving questions about the relationship between COVID-1
 
 
 
 


Contact Us

Mallory Valley Utility District serves customers in parts of Brentwood and Franklin, Tennessee.

465 Duke Drive
Franklin, TN 37067
615-628-0237

PO Box 936
Franklin, TN 37069
Government Websites by MunicipalCMS
0