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Call us at 615-628-0237

 
Customer Service
We are here to help



At Mallory Valley Utility District, our goal is to provide our more than 5,000 customers with excellent service, every single day.  We offer a range of options to assist you including phone and email support, online self-services, and informational videos. 

Mallory Valley Utility District customer service representatives are available to assist you with any questions or requests from 7:30 am - 4:00 pm Monday through Friday.

Our office also offers 24-hour customer service regarding water outages or emergencies, please call 615-628-0237. 

News
2022 Water Quality Report
Soon we will be accepting PayPal products and Venmo! We know paying utility bills isn’t your favorite thing to do, so we’re making it as easy as possible for you to make a payment.
Preventing frozen pipes is far easier than replacing pipes that freeze and burst. .
 
 
 
 


Contact Us

Mallory Valley Utility District serves customers in parts of Brentwood and Franklin, Tennessee.

465 Duke Drive
Franklin, TN 37067
615-628-0237

PO Box 936
Franklin, TN 37065
Government Websites by Municipal One ®
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