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Call us at 615-628-0237

 
Customer Service
We are here to help



At Mallory Valley Utility District, our goal is to provide our more than 5,000 customers with excellent service, every single day.  We offer a range of options to assist you including phone and email support, online self-services, and informational videos. 

Mallory Valley Utility District customer service representatives are available to assist you with any questions or requests from 7:30 am - 4:00 pm Monday through Friday.

Our office also offers 24-hour customer service regarding water outages or emergencies, please call 615-628-0237. 

News
Special notice for commercial and residential customers that are required to have a backflow device. Beginning January 1, 2023, there will be a change in how the District charges for this service.
Our water transmission line, water tank, and pump station projects are under construction. Check in often for continued updates on the project status.
2022 Water Quality Report
 
 
 
 


Contact Us

Mallory Valley Utility District serves customers in parts of Brentwood and Franklin, Tennessee.

465 Duke Drive
Franklin, TN 37067
615-628-0237

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